Dear Mr. Jet Blue CEO

So Jet Blue has some fancy pants new "Customer Bill of Rights" - but what about all those people who were stuck on the tarmac for hours and hours and hours? I FEEL their pain!!

If it were me? THIS is what I'd demand from our pal Jet Blue CEO, David.....

Dear David:

Would you like me to forgive you? Would you like to make it up to me? GOOD....here's what you're gonna have to do to make me feel better....


GET STUCK ON A FLIGHT YOURSELF. For 10 hours.

The flight is PACKED.

There are 12 screaming babies, and one toddler behind you kicking your chair.

You're tired and hungry and you forgot to bring reading material (it was SUPPOSED to be a short flight.)

You are in the cattle call - CENTER chair.

You are the row in front of the bathroom.

And? yup, the bathroom REEKS to holy high heaven.

Its very very hot. There is NO air. NO circulation.

You have an enormous woman on your right - she's hitting on you.

You have a big man on your left, he's chatty...and he smells.

(and, remember, there is NO air circulation...)

Oh, and the chatty man on your right is ALSO hacking, and sneezing...

You haven't eaten in hours, you had to rush to get ready, drive through traffic and wait in security.

You have no food and no water.

OH, and the stewardesses long ago ran out of 'snacks' (plus they are tired and grouchy anyway)

Planes are taking off and landing all around you -- there is NO rhyme or reason that you are trapped.

Oooops - looky there, you just missed your connecting flight!

NO one tells you what is going on.

Your wife is a half a country away, in labor.

All of a sudden, it starts to get really really cold - your sweaty self gets clammy - you are forced to use that blue crusty blanket.

When they finally get you off the plane, you get to board a stinky bus for a 2 hour ride to a flea bag motel.

Oh and your luggage? That's right - gone. And you won't see it for a least a week. If EVER baby!!!!

huh, I'm starting to feel better for all those poor passengers already. This would make a GREAT youtube video : )

Cheers! Heidi

February 22, 2007 at 08:57am | Permalink | Comments (4)

Comments

I feel so terribly for those people. I had a regular 4 hour flight in which I had to deal with maybe 10% of what you described.... Oh the humanity!!!

Posted by Eileen on February 24 at 11:13am

I Was stuck on the runway from 4pm till 11pm and confined to the gate at Delta Song terminal at JFK from 10:45 am. It was especially awful for mother's with young children. The flt. attendents would not give out or allow people to purchase drinks or food.On this flt they had a food menu.We wer remember one mother with small children asking the flight attendent for at least crackers for her toddler. The flight attendents answer was " No, then I will have to give something to everyone. Does that statement make any sense to anyone? bkfst,lunch,dinner,snack,cracker,For me, I made it by the Grace Of God. I was recovering from an 8 hour long reconstrucuve spine surgery. I was worried about the trip being 2 hours. The only compenation we recieved was a refund. The plan never took off.

Posted by anna59 on March 05 at 09:21pm

wow - thats horrible anna --- and no crackers for the kids? not cool...

Posted by HeidiChick on March 06 at 09:01am

Heidi,you are one good commic writer. Please tell me you do that for a living or at least for leisure. Dont let it go to waste now....keep writing and sharing...

Posted by zippy on March 07 at 09:37am

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